To say that your luxury vehicle is your pride and joy, would be the understatement of the century. You love your vehicle. You maintain your vehicle in pristine condition. Then one day, you find yourself returning to your vehicle after a lovely dinner with friends and to your horror, there is a ding in the door! The good news is that even the worst auto body damage can be repaired. The bad news is that when it comes to painting, bodywork and detailing, not all vendors are alike. Here’s hoping you never need it, but we’ve compiled a list of what you need to know when choosing an auto body shop.
Start with a referral
When it comes to great paint jobs, exceptional bodywork, and precise detailing, a referral is worth its weight in gold. Ask around. Chances are you have a friend, family member, or colleague who was recently in a fender bender that required bodywork on their car. If a particular company did a fantastic job on their vehicle, they will most likely provide the same standard of service for your vehicle.
Read reviews and visit the company
When you are hard pressed to find a referral from someone you know and trust, read reviews. Reviews provide a great opportunity to see what other clients have to say about a company. When you think you’ve found a reputable body shop, drop in and see how they operate. You can even take it a step further, and speak with customers on site to see what their experience has been like with company.
Experience and expertise
This is a big one! You wouldn’t visit an eye doctor to treat your broken hand, so why would you take your vehicle to someone who does not have experience working on the caliber of vehicle you drive? The first question you should ask a potential body shop is whether or not they have worked on your type of vehicle before. What was the scope of work they performed? Do they have before and after pictures they can show you? Next, ask what sort of training and experience their mechanics and technicians have. Are they trained to work with your specific type of vehicle? If they answer no to any of these questions it might be a red flag.
Price does matter
When it comes to bodywork, you get what you pay for. Sure, there may be a business offering a “great deal,” but when you dig a little deeper you may find this “deal” masks poor craftsmanship and low-quality materials. Does the company offer a warranty or guarantee their work? Reputable shops will guarantee their work, as they stand behind the quality and caliber of their services rendered. You have invested a great deal of resources into your luxury vehicle and you want to be sure it is being cared for with the highest quality materials that match the caliber of the make and model of your car.
Review their Work
Once you have decided on a body shop and the work has been completed, always be sure to thoroughly review the work. Not only should you focus on where the initial damage occurred, but take a step back and look at the vehicle as a whole. This allows you to see how well the paint has been matched and to identify potential problems. Ask to review the work in natural light, outside of the body shop. Some paints, such as metallic and metal flakes, are incredibly difficult to match. However, in natural daylight, it is not difficult to see differences in color. Remember, you have the right to address any work you’re not completely satisfied with. It’s your money and your vehicle. You deserve the best, and if you follow these tips you’ll get it!